FAQ

Unfortunately, no. Upgrading components would create a new helmet model, which would not be NOCSAE certified and therefore not approved for play.

The Xenith Shadow XR differs from the standard Xenith Shadow in three distinct ways:1. Xenith Shadow XR utilizes RHEON™ shocks for its energy control layer, while the Xenith Shadow utilizes a combination of single and multi-stage shocks.2. Xenith Shadow XR adds two outer RHEON™ jaw shocks which provide additional energy management and an even, uniform fit.3. Xenith Shadow XR has a more traditional fit than the Xenith Shadow. Xenith Shadow features a wider range of fit adjustment than Xenith Shadow XR. For example, if a player feels too tight in a Medium Xenith Shadow XR, a Medium Xenith Shadow may still be the right choice. For proper fitting of any helmet please refer to the appropriate size and fit guide.For additional information on each helmet please refer to their respective product pages:

Shadow XR

Shadow XR Youth

Xenith’s Youth Shadow XR features RHEON™ shocks engineered for Youth athletes, which allows for a more compact profile.

Xenith Varsity football helmets feature a polycarbonate shell and are designed for players at high school, college and pro levels. Xenith Youth football helmets offer Varsity protection in a youth helmet; but feature a lighter weight ABS shell and are designed for youth, middle school, and intermediate players. Both feature the same Xenith Adaptive Head Protection.

The EPIC+ features a 3DX Chincup, a new FitLock system, Multi-Staged shock absorber technology and an aggressive vent pattern for optimal ventilation. The X2E+ Varsity helmet features proven X2E+ shock absorber technology.

View our Suggested Sizing Guide and watch the Xenith Fit Videos to learn how to properly fit your Xenith helmet. Additionally, Xenith sizing accessories, such as Jaw Shocks and Snug Pads, are available for a more customized fit.

Xenith helmets meet all NOCSAE Standards, and can be worn at any level of play.

We offer a variety of standard paint color options on Xenith.com. Xenith also has hundreds of special order helmet finishes available that are not shown on the website. If your team has a special paint color, please contact our Customer Support team at 866-888-2322 to begin the process.

Check out our Accessories page to order, or call in to our customer service line at 866-888-2322.

Xenith has Authorized Reconditioners throughout the country. Search our full list of Xenith Authorized Reconditioners here.

We recommend washing thoroughly with a mild dish soap, rinse with water and air dry.

We recommend Xenith facemasks only be used on Xenith helmets.

Yes. Brands such as Under Armour, Nike, and Oakley, can fit on Xenith helmets.

Xenith helmets can be worn in some instances by players who wear cochlear implants. We recommend that you be fit for one of our helmets to ensure that it can fit properly with the implant.

View the specifications under each product page to see specific product measurements. If you need our help to get the proper size please fill out the form here.

Yes. The Xenith Back Plate and Core Guard fit on all Xenith shoulder pads.

Yes. The Xenith Back Plate and Core Guard can fit on many non-Xenith shoulder pads.

All returns or exchanges of Xenith LOOP must be done within 30 days from the date of shipment and product cannot have been worn or washed. Xenith LOOP must be returned in original packaging and include all tags. All returns will go through our quality assurance team and have a Return Authorization Number (RA). Please contact our Customer Service Team to receive your RA number and to take advantage of our Free Returns on Xenith LOOP.

Xenith warrants the Xenith LOOP to be free from manufacturer defect for a period of 90 days from date of shipment. The warranty shall not apply to defects resulting from: 1) Inadequate or improper maintenance by Customer, or 2) unauthorized modification, misuse, or accidents.

Machine wash cold on gentle, no detergent, line/air dry

Yes, Xenith LOOP may be used for Youth Flag Football. While Xenith LOOP was designed with the elite 7v7 athlete in mind, the innovative KINTETIX technology excels at managing various levels of impact. This means Xenith LOOP will protect in Youth Flag Football as well as it does for elite 7v7.

Xenith LOOP is specifically designed for non-tackle football, and is not recommended for use in other sports.

Follow the size chart, and try on Xenith LOOP to be sure that size is comfortable. Put Xenith LOOP on your head as shown. The bottom edge of the front of the headgear should be positioned approximately 1-cm above your brow. On the side of your head, Xenith LOOP should be positioned just above your ears.

Xenith LOOP should be snug enough to not move around when running or playing, but not so tight as to cause discomfort. Xenith LOOP’s stretch zones may allow a player to wear multiple sizes, so choose the one that feels secure and comfortable. If Xenith LOOP moves around during play or is uncomfortable in this position, choose a different size.

Coming Soon

Coming Soon

Xenith is happy to exchange your unworn apparel for another size. Xenith does not accept worn apparel for return or exchange. Please contact Customer Service at 866-888-2322 to get a Return Authorization Number (RA#) before sending your unworn apparel in for exchange. Please mark this RA# on the outside of the box so the package is easily identifiable. Exchanges are typically processed within 24-48 business hours of when they are received.

Purchases of Xenith Apparel during sales that state "final sale" in the promotional terms mean refunds and exchanges will not be administered. Otherwise, all returns or exchanges of Xenith products must be done within 30 days from the date of shipment and cannot have been worn or washed. Apparel must be returned in original packaging and include all tags. All returns will go through our quality assurance team and have a Return Authorization Number (RA). Please contact our Customer Service Team to receive your RA number and to take advantage of our Free Returns on Apparel.

Xenith does not deliver to P.O. Boxes at this time.

Due to supply issues and high order volume, we are experiencing longer than usual processing time. For in-stock items, please allow 7-10 business days to process your order. Additional processing time is needed for orders requiring paint. If shipping to an APO or FPO, please allow 5-7 business days to process an order.

Yes. Xenith products are sold at select retail stores such as Dick’s Sporting Goods, for a list of our retail partners, click here. Xenith helmets can also be purchased internationally through our network of international dealers. For a list of our international dealers, click here .

Yes. Check out a list of our authorized international dealers.

Yes, you may return your helmet for a full refund and re-order your desired size. Please contact Customer Service at 866-888-2322 to get a Return Authorization Number (RA#) before sending in your unused helmet. Please place your new order with customer service at that time. Xenith does not accept used helmets for return. Please mark the RA# on the outside of the box so the package is easily identifiable. Returns are typically processed within 24-48 business hours of when they are received.